Privacy Policy

We may collect the following categories of information:

• Full Name
• Phone Number
• Email Address
• Company or Business Name (if applicable)
• Billing and Shipping Address
• Product enquiries and quotation requests
• Order and purchase information
• Payment details (processed securely through trusted payment providers)
• IP Address
• Browser type and device information
• Cookies and website usage data
• Any other information voluntarily provided by you

Your information may be used to:

• Respond to enquiries and quotation requests.
• Process, manufacture, and deliver your orders.
• Provide customer support and after-sales service.
• Improve our website, products, and customer experience.
• Send order updates and service-related communications.
• Share promotional offers, newsletters, or marketing communications where legally permitted.
• Detect and prevent fraud or unauthorized activities.
• Comply with applicable legal and regulatory requirements.

Where required by applicable law, we process your personal information based on:

• Your consent.
• Performance of a contract.
• Compliance with legal obligations.
• Our legitimate business interests, provided your rights are not overridden.

Our website uses cookies and similar technologies to:

• Remember your preferences.
• Improve website functionality.
• Measure website performance.
• Understand visitor behaviour through analytics.

You may disable cookies through your browser settings; however, some features of the website may not function properly.

We do not sell, rent, or trade your personal information.

Your information may be shared only with:

• Logistics and delivery partners.
• Secure payment gateway providers.
• IT and website service providers.
• Marketing or communication service providers acting on our behalf.
• Government authorities or law enforcement agencies where legally required.

All such parties are expected to maintain appropriate confidentiality and security standards.

We implement appropriate administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to use commercially acceptable security measures, no method of electronic transmission or storage is completely secure.

We retain personal information only for as long as necessary to:

• Complete your transactions.
• Provide customer support.
• Meet legal and regulatory obligations.
• Resolve disputes.
• Enforce our agreements.

After the retention period, information is securely deleted or anonymized where appropriate.

Subject to applicable law, you may have the right to:

• Access your personal information.
• Correct inaccurate or incomplete information.
• Request deletion of your personal information.
• Withdraw consent where processing is based on consent.
• Object to certain processing activities.
• Request details regarding how your information is used.

To exercise these rights, please contact us using the details below.

Our website and services are intended for adults and businesses. We do not knowingly collect personal information from children. If such information is identified, we will take reasonable steps to delete it promptly.

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. We encourage users to review the privacy policies of those websites before providing personal information.

If your information is processed or stored outside your country, we will take reasonable measures to ensure that it receives an appropriate level of protection in accordance with applicable laws.

We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements. The revised version will be posted on this page along with the updated effective date.

If you have any questions, requests, or concerns regarding this Privacy Policy or your personal information, please contact us: